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Terms of Service

By accessing the information on the Genital Size Gear site, you confirm that you understand, accept, and agree to be bound by the terms and conditions of this Agreement. If you do not wish to accept these terms and conditions, you may not access the Genital Size Gear site. All references to Genital Size Gear in this agreement shall include the website. Access to Genital Size Gear is restricted to individuals 18 years of age and older.


Product Return Policies

-Genital Size Gear follows public health and safety guidelines, adult toys cannot be returned or exchanged under any circumstances. We do this to prevent the spread of disease and as a consumer, you are aware and accept that all product sales are final when shopping in Genital Size Gear.

-Damaged and defective products can only be replaced within 14 days of the date of purchase.

-Liquid products (oils, lubes, toy cleaners, bath and body products), lingerie, and batteries cannot be returned or exchanged.

-For all order returns or replacements, please allow up to 4 weeks to receive your replacement item(s).

Shipping Charges are Non-Refundable

Shipping charges are non-refundable for all orders including returns, shipping address errors or omissions. Please verify and confirm your shipping address before placing an order.

Inventory information

Genital Size Gear does not keep all merchandise in inventory. We cannot guarantee that a product listed as “In Stock” will actually ship right away, as inventory can change significantly from day to day. In rare cases, a product may be in stock when you place your order and sold out by the time your order is processed. If any selected merchandise is temporarily out of stock, your credit card will not be charged until the merchandise is shipped to you. Please note Any items not in stock when you place your order will be shipped immediately when received from the manufacturer at no additional cost.

Back-orders (Out-Of-Stock Items)

When an item is in Back-ordered merchandise which includes items that are not currently in stock. In most cases, these items are on order from the manufacturers. When we receive the product, we notify you by email and ship it to you promptly. Back-ordered products usually come into stock within one to four weeks but can occasionally take longer. If your order is not ready to ship within 30 days, we will send you an update by email. If, for any reason, we determine that a back-ordered item will no longer be available, we will notify you immediately by email, cancel the item from your order and delete the item from our catalog. If payment was made by check or money order, your credit will be placed in your Genital Size Gear account and will be automatically applied to your next order.

Customs and Import Duties Information

You may be subject to import duties and taxes, which are levied once the package reaches your country of destination. Additional charges for customs clearance must be borne by you; Genital Size Gear has no control over these charges and cannot predict what they may be. Customs policies vary widely from country to country; you should contact your local customs office for further information. Additionally, you are considered the importer of record and must comply with all laws and regulations of the country in which you are receiving the products. It is your responsibility to know the laws of your country and community as they apply to adult products. We will not be held responsible nor will we issue credit for items seized by the customs service of any country.

Customer Care

Genital Size Gear will make every effort to respond to your customer inquiries, feedback and order information as quickly as possible. However, due to fluctuating order volume, there may be delays in our response time to your request. Please submit any requests by using the email forms located on our “Contacts” page, and throughout the site.


General Information

Promotions are Sales, Deals, Kits, Coupons, and Discount Codes. We may introduce other price-reducing incentives intermittently, which will also fall under these terms and conditions.

Only one promotion can be applied to each product purchased from the website. For example: if you have a coupon discount code applied to a product and you consider purchasing that product in a deal or a kit (with a bundle of several other eligible products for the discounted price that applies to the deal/bundle), then you must choose which promotion to apply. You can purchase the product by choosing the kit or you can purchase each product from the kit a la carte and then apply the coupon to the selected product only. Please select the most effective option for your purchases.

Sale items. In some instances, additional discounts can be applied to items already on sale.

Expiration date. All promotions have an expiration date, time, or quantity. You must place your order before the expiration date/time/quantity. We do not guarantee promotions after the expiration date or available quantity.


Information Collection and Use

Genital Size Gear is the sole owner of the information collected on this site. We will not sell or rent this information to others in ways different from what is disclosed in this statement. Genital Size Gear collects information from our users at several different points on our website.


If a user chooses to register with our site, a user is required to give the following: a unique password, a unique user name, and an optional email. This information is used to contact the user about the services on our site for which they have expressed interest.


We request information from the user on our order form. Here, a user must provide contact information (like name and shipping address) and financial information (like credit card number and expiration date). This information is used for billing purposes and to fill customers’ orders. If we have trouble processing an order, this contact information is used to get in touch with the user.


A cookie is a piece of data stored on the user’s hard drive containing information about the user. Once the user closes their browser, the cookie simply terminates. We do not use cookies on Genital Size, however, we can use them occasionally to collect demographic and technical information which is in no way linked to personally identifiable information.

Log Files

We use Log Files to identify IP addresses, browser type, domain name, date, and time users have accessed Genital Size The data is used to analyze trends, administer the site, track users’ movements, and gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Legal Disclaimer

We may disclose personal information when required by law or in the good-faith belief that such action is necessary in order to conform to the edicts of the law or comply with a legal process served on our website.


This website may contain links to other sites. Please be aware that Genital Size Gear is not responsible for the privacy practices of such other sites. We encourage our users to be aware when they leave our site and to read the privacy statements of each and every website that collects personally identifiable information. This privacy statement applies solely to information collected by this website.

Contact Us

We use email links located on the contact us page to allow you to contact us directly with any questions or comments you may have. We read every message sent in. We directly respond to messages related to customer orders. For all messages that do not relate to customer orders, we may file your comments to improve the site and program or review and discard the information. Your personal information is only shared with third parties with your explicit permission.


If a user wishes to subscribe to our newsletter, we ask for contact information such as name and email address.


Genital Size Gear website uses SSL to secure data from our website to your computer.

Special Offers

We send all new members a welcoming email to verify passwords and usernames. Established members will occasionally receive emails with information on products, services, special deals, and a newsletter. Out of respect for the privacy of our users, we present the option to not receive these types of communications. If this is the case, please review the choices and opt-out information below.

Site and Service Updates

We also send the user site and service announcement updates. Members are not able to unsubscribe from service announcements, which contain important information about the service. We communicate with the user to provide requested services and with regard to issues relating to her or his account by email or phone.

Correction/Updating Personal Information

If a user’s personally identifiable information changes (such as your zip code), or if a user no longer desires our service, we will endeavor to provide a way to correct, update or remove that user’s personal data provided to us. This can usually be done on the member information page or by emailing our Customer Support.


Genital Size Gear provides its users with the option of opting out of all mailings. Therefore, when there is a choice of using information for purposes other than what the information was originally collected for, Genital Size Gear will present the user with an opt-out box. Users who no longer wish to receive our newsletter or promotional materials from our partners may opt out of receiving these communications by replying to unsubscribe in the subject line of the email or submitting a Support Ticket. Users of our site are always notified when their information is being collected by any outside parties. We do this so our users can make an informed choice as to whether or not they should proceed with services that require an outside party.

Notification of Changes

If we change our privacy policy, we will post those changes on our ’Privacy Policy’ page which can be accessed throughout the site, so our users are always aware of what information we collect, how we use it, and under what circumstances if any, we disclose it. If at any point we decide to use personally identifiable information in a manner different from that stated at the time it was collected, we will notify users by email. Users will have a choice as to whether or not we use their information in this different manner. We will use information in accordance with the privacy policy under which the information was collected.

Discreet Product Shipping

To further ensure your privacy, all of Genital Size Gear’s products are delivered in plain boxes.

Risk of loss

All items purchased at Genital Size Gear are being shipped in accordance with a carrier’s shipping contract. This means that the risk of loss and the title to such items is going to be passed to a purchaser upon our delivery to a carrier.


This site is provided by Genital Size Gear on an “as is” basis. Genital Size Gear makes no representations or warranties of any kind, express or implied, as to the operation of the site or the information, content, materials, or products included on this site. To the full extent permissible by applicable law, Genital Size Gear disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose. Genital Size Gear will not be liable for any damages of any kind arising from the use of this site, including, but not limited to direct, indirect, incidental, punitive, and consequential damages. You may view or use Genital Size Gear subject to the terms and conditions of this Agreement.

Registration and Password

You are responsible for maintaining the confidentiality of your information and password. You shall be responsible for all uses of your registration, whether or not authorized by you. You agree to immediately notify Genital Size Gear of any unauthorized use of your registration or password.

Genital Size Gear Reserves the Right to Fulfill Orders.

Genital Size Gear reserves the right to complete or reject any order submitted through our store at its discretion. Rejection of an order may be due to not meeting security protocols on your payment method, intent on committing fraud, out-of-stock products, or other reasons. For all orders which are not processed or cannot be fulfilled, we will issue a full refund of the amount paid to your method of payment.


Genital size gear makes no representations about the results to be obtained from using the website, the services, products, the information, or the content. The use of the same is at your own risk. The website, the information, the services, and the content are provided on an “as is” basis. Genital size gear, its licensors, and its suppliers, to the fullest extent permitted by law. Genital size gear and all content published within the site or any publication pertaining or related to genital size gear are provided as information basis only. All activities that are performed by you the subscriber, based on articles and publications are done at your own risk, by subscribing or practicing any of the activities outlined in the site, you agree that you will not hold genital size gear or its author liable for any injuries that you may suffer from the use of miss use of the information contained within this publication.

The authors and publisher disclaim any liability arising directly or indirectly from the use or application of this publication, products, and its programs and advice.